Chapter 287 Customer Maintenance
The next day at noon, after Zhang Qiyuan picked up Jin Ya at the train station, he directly arranged for her to stay at the 133 International Community Store. After all, that place was close to the bank and the government service center, which was more convenient for her to work. There were also more girls there, the working atmosphere was better, and the dormitory was easier to arrange. If she stayed at the Xingcheng Jingyuan Store, she might have to rent a new dormitory.
Moreover, the Xingcheng Jingyuan store already has a store secretary, Cui Mengyue, so Jin Ya was arranged to work in Qu Feng's store. In order to save costs, the store secretary and post-production staff are shared by the two stores, so they can work in whichever store they are needed.
As for the older brother and sister who wanted to exchange houses, Zhang Qiyuan handed it over to Li Hong. Later on, he only needed to show up once when negotiating the price.
This order has had a huge impact on several people in the store. Now Sister He and Li Hong go to Blue Sky Central City to set up their exhibits every day. Wang Yong is also in contact with customers every day. Even Master Huang, who has always been rather lazy, is doing live broadcasts in the store every day, chatting about the various communities and new housing estates in the new district. The working atmosphere in the entire store is very good.
The Lantern Festival was coming soon. On that day, Zhang Qiyuan was very busy giving gifts.
As a mature agent, you must build good relationships with your clients. You can't just ignore your clients because you think they will never buy a house again after the deal is completed. You have to know that everyone has their own circle, and the friends of clients who can afford a house are not doing too badly. If anyone has a need to buy a house, as long as the client introduces them, they will basically be able to get one.
This is also the reason why many old brokers have always had customers even though they have not opened any ports.
Some gifts are not expensive, just a few hundred dollars, and customers don’t mind receiving such gifts. It mainly depends on you as a person. When you give a gift, customers at least think that you are a grateful person with good character. In this way, they will feel at ease to introduce you to their friends. Even if customers don’t introduce you to their friends, this is also a token of their thoughtfulness.
He is indeed very grateful to the customers who bought houses from him, although all the customers who bought houses from him last year lost money, but this is the general trend and there is no way around it. Even if they did not buy from him, but bought from others, they would still lose money.
The first person Zhang Qiyuan went to was Li Wei, who helped him place his first order. He was very grateful to Sister Li, because it was because of this order from Sister Li that he was able to continue in the intermediary business.
If you think about it carefully, if he hadn't made any orders when he was working as a real estate agent last year, he wouldn't have had the confidence to do this business.
Li Wei still has some complaints about Zhang Qiyuan. After all, since she bought the house in Blue Sky International, the price of houses in Blue Sky International has been falling rapidly. Now it has dropped to around 14,000. Although she did not lose much, it is still quite annoying.
However, when she saw Zhang Qiyuan coming to her house with gifts, the slight grudge in her heart disappeared.
To be fair, it has been almost a year since I bought the house from Zhang Qiyuan, and now Zhang Qiyuan is still coming to my house to give me gifts, which is very thoughtful.
She had seen on Xiaohongshu that Zhang Qiyuan had opened a real estate agency. After she asked a few questions, he said, "I told you last year that a close friend of mine wanted to buy a 120-square-meter house in Blue Sky International. It wasn't a lie. She spent the entire year looking for a house last year. Since house prices have been falling, I couldn't recommend you to her. So, I'll give her your WeChat ID and she can find you when the time comes."
"Thank you, Sister Li."
Zhang Qiyuan smiled slightly. He knew that the reason why Li Wei did not recommend him to her best friend before was probably because she was still feeling a little uncomfortable.
After chatting with Li Wei for a while, Zhang Qiyuan said goodbye. His trunk was full of gifts, and he was still waiting to give them away.
Then came Yu Hongyi, Lin Fang, Chu Chengwang, Wu Jiwen, Sun Liang, Sun Jianming, Han Hongzhi, Rao Jun, Hong Haibo, Guo Qiang and so on. He even gave gifts to Xu Jie. After all, the more gifts, the less blame. These people all lived nearby and could basically get there in one go. For example, Mr. Li, who bought a new house from him, lived too far away and it was not easy for him to run over. Liu Yao was not in Seoul at all, so if he wanted to give a gift, he would probably have to go to Hangzhou.
By the time Zhang Qiyuan finished his round, the delivery lasted from morning to evening.
There were still some gains. Many clients said they would introduce other clients to Zhang Qiyuan, and Zhang Qiyuan thanked them one by one.
To be honest, he has been very busy recently and has no time to bring in clients. However, if the client is introduced by an old client, he still has to make time to bring the client over. Otherwise, if the client has been introduced by an old client with great difficulty and you let your subordinates bring the client over, the client may not want to introduce clients anymore.
But these were all unexpected gains. He gave gifts only because he wanted to thank these customers and maintain the relationship.
……
"Mr. Zhang!" When Zhang Qiyuan returned to the dormitory, he saw Yang Hao sitting on the sofa in the living room playing with his mobile phone. Seeing Zhang Qiyuan come in, Yang Hao hurriedly greeted him.
"came back?"
Zhang Qiyuan said.
"Yes, Mr. Zhang, do you want to shoot any videos recently?" Yang Hao asked quickly.
He urgently needs to find something to do, otherwise when Zhang Qiyuan finds out that it doesn't matter whether he is there or not, he will be unemployed. He is very satisfied with his job now, it is very easy, there is not much to do, just occasionally shoot videos, and he can earn 5,000 yuan a month, and food and accommodation are basically included. After all, when Zhang Qiyuan has nothing else to do, he will take him out for meals.
"I'm a bit busy recently, so I don't think I'll be able to shoot any videos. Your latest task is to help Huang Yi shoot videos and manage my two accounts." Zhang Qiyuan explained, then asked, "By the way, are Li Xin and Wang Qun here?"
"We are here. We almost all arrived at noon today." Yang Hao said.
Zhang Qiyuan nodded. Li Xin and Wang Qun came over, and the Xingcheng Jingyuan store was about to officially open. It would be easier to arrange the duty roster and the like at that time.
The next day, Xingcheng Jingyuan store, conference room.
"You two are still too young, you don't know how difficult life is, you are not in a hurry at all, why do you have to play now before coming here?"
Seeing Wang Qun and Li Xin, Zhang Qiyuan couldn't help but scold them.
That is to say, he had no experience in starting a business before, so he decided to open on the 16th day of the first lunar month. He will definitely not open so late in the future.
"Isn't this what you said before, Brother Zhang?" Li Xin muttered softly.
Zhang Qiyuan glared at the guy and said, "Since you are here, then work hard and build the ports for me during this period. If you can't make money in the first half of this year, your life will be very difficult in the second half."
"Okay, Brother Zhang." Li Xin nodded quickly.
After scolding the two, Zhang Qiyuan asked everyone about their recent client situations.
"Several clients I contacted last year are about to make a move, and the client who bargained for 160 million last time is a little anxious after hearing that 702 has been sold. She asked me to come and see the house today," said Sister He.
"I also have a client who wants to buy a unit in Blue Sky Central City, but he wants a 128-square-meter unit..."
"I have some here..."
Everyone was talking about their own client leads, and Luo Gang couldn't remember them all.
Zhang Qiyuan was very satisfied with this. It seemed that everyone took his words to heart. He estimated that this month and even next month, their store’s performance should be the best in the new district, including the Shell store.
(End of this chapter)
