Chapter 285: If you, the user, want to install pirated software, what does it have to do with me, Ze Meng?
Wu Jun was so surprised that he stood up. He had some skills but not much, so he couldn't ask too many professional questions.
But at least he knew how professional the questions asked by his technical staff were, but Coco Assistant answered them easily.
Following the guidance of Coco Assistant, you can really solve the problem.
"Oh my God! With this, the sales of Shenchuan computers will definitely be no problem!" Wu Jun was very happy. He could already imagine the excitement of users when they came into contact with this assistant.
But soon, Wu Jun became frustrated: "Mr. Lu, you were operating Windows just now, which shows that this assistant can only be used when the customer has Windows. We have not obtained authorization from Microsoft."
Lu Shan's expression did not change. Wu Jun felt that Lu Shan should have a backup plan, so he waited for Lu Shan to speak.
But today Lu Shan wanted Wu Jun and the others to overturn their worldview and expand their imagination: "Mr. Wu, now that you have Coco Assistant, don't you have any specific solutions?"
Wu Jun looked at Lu Shan's smiling face. Tao Bo looked relaxed again. He felt relieved and said whatever he thought. Lu Shan definitely had a way and the divine ship could be saved.
"This way! We can negotiate freely, buy genuine software from Microsoft, and then raise the price for the Shenchuan!
Our shipments are growing very fast, and we have enough leverage to get Microsoft to lower the unit price. If we can get the price of the operating system down to 499 yuan, we can raise the price to 499 yuan and add more configurations, which will only increase the cost by yuan. In this way, we will only make a little less money, and the company can continue to develop well. "
Lu Shan nodded: "This is a good proposal, but we are equivalent to passing the cost on to customers. Will customers have objections? Will our positioning be shaken? Consumers value the ultimate cost-effectiveness of the Shenchuan."
"It shouldn't be a big problem. Coco Assistant is a great sales pitch! Ordinary people will feel less worried after using it! You just said that Coco Assistant will be even more powerful in the future. As long as it is configured well, it will not be a problem to provide services as a tutor, professor or expert. Consumers will definitely buy it." Wu Jun expressed his true thoughts. In his opinion, Shenchuan should not pay for this money.
Which computer dealers in Xiaguo installed the genuine operating system? The dealers took them back and helped the consumers install them. It was a tacit agreement in the industry. Why should Shenchuan bear the responsibility?
"Are you sure you can negotiate with Microsoft? They offer 1099 yuan, and it's going to be difficult to negotiate it down to 499 yuan. This seems to be the public market price of companies like HP."
"I'll...try my best."
"Then how long do you think it will take to get it done?"
Wu Jun was completely speechless. How would he know? However, he realized that Lu Shan was expressing that this path was unrealistic, so a ridiculous possibility suddenly came to his mind.
Could it be that Lu Shan intends to pay the fine and continue using pirated products?
The other technicians accompanying the Shenchuan ship also had no way to think of a better solution. Lu Shan smiled and said, "Bring the new computer over here."
Tao Bo immediately went to pick it up, unboxed it, plugged in the power, and connected the Internet cable, but there was nothing on the screen but the DOS interface.
Everyone had gathered around. Tao Bo took out a USB drive, installed Coco Assistant into it, and then started the demonstration.
"Coco! Coco!"
"I'm here!"
"Install the Windows system!"
"The USB drive does not have this system. Are you connected to the network?"
"Yes!"
Everyone on the divine ship was dumbfounded.
"No way! Is this even possible?"
"The voice input function appears directly in the DOS interface? How does this work?" This is like a person walking into a primitive tribe and a thatched house, and you actually see a virtual projected character talking to you. The world is crazy.
To connect to the network, you have to debug it and set up the IP and so on. How come it starts so brilliantly?
That's not right. The DOS system at least displayed the debugging code, and then when it came to the stage of entering the account and password, Tao Bo quickly operated. The people of Shenchuan didn't go crazy. It seems that this world still makes sense, although there are not many of them here in Lushan.
The DOS system disappeared, and instead I saw the download page of Coco Assistant, which was quickly installed, and then I entered the normal win system page.
"It's done." Tao Bo reminded, and everyone on the divine ship was dumbfounded.
"Where did this system come from?" Wu Jun was the first to come back to his senses.
“I searched on site, and after finding it, I downloaded and installed it.”
“Aren’t you afraid of the virus?”
"Coco Assistant has Ze Meng's technology, and has scanned all kinds of software for viruses in advance to ensure that nothing is wrong."
"Oh……"
Wu Jun could only ask this much, but the technicians saw more things. This thing is simply a magical artifact!
Xiaobai doesn't even know how to set up the BIOS system.
It just so happens that the BIOS stores the computer's most important basic input and output programs, self-test programs after power-on, and system startup programs.
BIOS can read and write specific information of system settings from CMOS, mainly providing the most basic and direct hardware settings and control for the computer.
BIOS is the first software loaded when a personal computer starts up. It provides some system parameters to the operating system and ensures that the computer can interact with the hardware correctly.
If the BIOS is not adjusted properly, this computer cannot be used. Before, Bansi Company didn’t even have a motherboard, so it was very difficult to set up.
It's a little better now, but it still needs professionals to do it.
Who among ordinary people can understand English?
Even if you can understand English, you may not be able to understand it because you don’t know the specific meaning and some English words are ambiguous.
Now, Coco Assistant can debug the system in the background by itself, so even computer novices can use it. If there is anything inappropriate later, just tell Coco Assistant directly, and the assistant will make improvements based on your suggestions.
Let me put it this way, with Coco Assistant, each computer has a different focus and different resource allocation. Everyone's computer is unique, and only you can use it most comfortably. But that's a story for another time.
"This solves the problem of piracy. It's the consumers who download and install the operating software. There shouldn't be any problem if we install our own assistant, right?" Lu Shan looked at Wu Jun with a smile.
"Yes, yes, yes! No problem! That's the customer's business! We don't have to worry about Microsoft's business!" Wu Jun was very excited. He had planned to spend money to settle the matter. It turned out that Lu Shan had never thought about spending money!
The technical staff of the Shenchuan were also stunned. How could there be such a solution to this deadlock?
Lu Shan is really awesome. He not only thought of this solution but also got an assistant here!
Being able to raise questions but not having solutions is called complaining. It is the leader's business whether the solutions are adopted or not. You cannot just criticize without any solutions.
Wu Jun has done well enough, and he has thought of many feasible ways, but... after all, he is not Lu Shan. Lu Shan's work is beyond the limits of the times, and no one can guess. "After you get the product back, study the details of the market response carefully. We provide the technology, and you collect the requirements. List the requirements, and we will naturally add them later." Lu Shan does not have a product manager here, and Zemeng is a pure technology company.
Even if there is no product manager, it is not a big problem, because Lu Shan has lived a new life and is very clear about future needs. Moreover, demand can be guided, as long as it is not paving the way for capital, Lu Shan has no psychological burden.
Wu Jun immediately asked the marketing department to sort out common customer demands, and he and his team stayed in Jiangzhou, as they felt unsafe because it was too far away from Lushan.
Furthermore, Wu Jun also wanted to resolve the problem as soon as possible, and any requirements should be resolved in Jiangzhou.
The people in the Shenchuan marketing department were also worried when they received this order. Fortunately, these people were not stupid. If they didn't know, they could find out through other people! The boss wanted the result, not the process.
People in the marketing department understand customers' daily problems through three channels. One of them is their own stores and repair shops.
When customers buy products, they will definitely tell you about their needs and the difficulties they are afraid of encountering.
This is equivalent to a preliminary investigation.
Store sales require alleviating customers’ concerns in order to get them to buy their products, so the information involved in this link is very huge.
By collecting the questions in this link, you can prepare in advance and prepare the answers before the customer buys. When you demonstrate it, won't the customer be completely controlled?
The second way is to conduct on-site investigation, which is a slower process.
Because the survey is conducted on an undirected group of people. Imagine that someone suddenly stops you and asks you what difficulties you have in using the computer. Everyone will think it is a scam.
If we just hand out questionnaires to others to fill out, the results will be very poor. Besides, we really don’t have that much time.
The people in the marketing department changed their thinking and decided to ask roadside repair shops what problems people who came to get their computers repaired encountered most often. This way, the process would be a little faster.
Wu Jun has given too little time, so we will talk about the detailed investigation later.
The third way is to look for help posts on the Internet. Jiyue’s electronic products section is a main section, similar to the previous technical forums.
However, Jiyue's forum is more pure, with fewer advertisements and fewer products. The forum owners and bloggers are very capable and can really give solutions. It's just that sometimes it's more professional and it's very troublesome for novices to operate it. Moreover, novices may not even be able to describe the problem clearly, and they don't know the specific situation of their computers, so even if the bloggers give solutions, they can't solve them.
But it is still very useful for reference. The questions in it are very diverse. The people in the marketing department copied them down and sorted them out as soon as possible and sent them to Wu Jun.
This is the first time I have conducted such a strange survey. In the past, I always surveyed customers on price expectations, competitors’ sales volume and so on. This time, I sorted out the problems encountered by customers.
The team in Jiangzhou quickly sorted out the problems and handed them over to Zemeng Company.
Let’s talk about a few representative examples.
For example, many novices only install programs and games on the C drive, which causes clutter on the C drive and improper operation of computer programs.
For example, the memory stick is loose but you don’t know why the computer often crashes.
For example, accidentally turning off the wireless connection button.
For example, you don’t know how to enter the IP address to access the Internet.
For example, the installation of some programs is very complicated and involves uninstallation.
For example, playing certain games requires special methods to operate. This type of problem accounts for a relatively high proportion, second only to the inability to connect to the Internet.
The technicians from Shenchuan and the employees from Zemeng knew at a glance what kind of game this was and they tried to hold back their laughter, which made Wu Jun a little confused. He asked them to find a solution, which made everyone hold back their laughter even harder.
If this matter were known by countless young users who are physically and mentally healthy, they would definitely say to Wu Jun, "May good people live a peaceful life!"
Based on the customer demand survey provided by Shenchuan, Ze Meng also conducted a comparison and found that a large number of problems had been solved in advance, and a relatively small number of problems were solved quickly, which taught Coco.
Within two days, everything was ready, Wu Jun was satisfied and set off back to Shenzhen. Lu Shan sent someone to support him, so that it would be easier to communicate with Ze Meng if there was anything. After all, the technicians sent there also participated in the development and improvement.
Wu Jun sent out a meeting notice halfway and started the meeting immediately after landing. He really didn't want to wait even a moment.
Those who were called together included the company's senior management, technical personnel, sales channel store managers and technical backbones within the stores. When they heard that Wu Jun had a solution, they all came to the meeting very punctually. This was related to their own income, so everyone was concerned.
"We have called everyone to this meeting to determine the focus of work after the meeting - installing Coco Assistant on all computers shipped out of the factory!"
They were whispering to each other below.
"What assistant?"
"Coco Helper!"
"Coco what?"
"Coco Helper!"
"What did you just say?"
"Go take a rest!"
It’s not that people have poor eyesight or can’t hear, but the logic is just bizarre.
The so-called solution is to install an assistant? Why not come up with a new system or deal with Microsoft?
Looking at the stunned expressions of the crowd, Wu Jun felt amused and admired Lu Shan. He had the same silly expression before. Lu Shan was really awesome.
"Like this...like this...like this..." Wu Jun asked technician Zemeng to start explaining and demonstrated with the computer that had just appeared.
The mouths of the people below gradually changed from closed to an "O" shape, which was big enough to fit an egg, and finally their jaws almost dropped into their crotches. They felt like they had had an extremely real dream.
"Okay, that's the end of the demonstration. Everyone, bring your USB drive, right? Copy Coco Assistant to the store and install it on every unit you sell. The production line department is here too, right? We'll install it when it's offline. Everyone, split up and do whatever you want. Is there anything else you don't understand?"
"no!"
"That's good! Remember! You can teach customers, but you absolutely cannot install it in our store. Let's buy a genuine Windows system for the demonstration computer to demonstrate Coco Assistant, and project the demonstration to the screen so that all customers in the store can see it! Those who don't have a projection device can go and register, and the company will send it to you within a few days. The meeting is adjourned!"
The morale of everyone on the divine ship was boosted, and they planned to work hard to earn back all the money they had lost before!
(End of this chapter)
