Chapter 437: Private Order Incident at East Lake City Store
Zhang Qiyuan continued to talk about his career experience, from his original family of officials to the Shang family, and then because his boss failed to pay him commissions, he was furious and started his own company, which later became the second largest agency in Seoul.
This story changed everyone's impression of Zhang Qiyuan a lot. After all, Zhang Qiyuan also started out as their agent and had his own store, so he could understand how difficult it was for them.
"I started out as a broker and also worked in a personal store. I know very well what real estate resources mean to brokers and personal stores. That's why I invite everyone to join our Qijia Real Estate and share the real estate resources of each store, so that our brokers can better serve customers and create more value for the store."
"At the same time, in order to protect the interests of each store and broker and prevent someone from signing private orders, after we sign the agreement, we will post a reporting phone number in each store and a column on the APP, setting up a 50,000 yuan reporting reward. Anyone who can produce substantial evidence of smuggling orders from any store can get the 50,000 yuan. We have zero tolerance for private orders. Once a store is found to have smuggled orders, not only will the 60,000 yuan return for the performance be missed, but even the 50,000 yuan deposit will be awarded to the reporter, and the store will also be delisted."
Hearing this, everyone present looked solemn. This punishment was extremely severe. It was equivalent to losing the 110,000 yuan as long as they were reported.
"Of course, the purpose of doing this is not to punish, but to protect the interests of each store. If there are store owners here who cannot accept this, they can withdraw now." Zhang Qiyuan said to the audience.
The store owners in the audience looked at each other and didn't stand up. After all, if they quit at this time, it would mean admitting that they had the idea of doing private orders, and then the reputation of their store might be ruined. They were already isolated by major brand agencies, and if they quit at this time, they would also be isolated by Qijia Real Estate.
"Okay, since no one has withdrawn, let's continue. Apart from the somewhat harsh punishment for private orders, we don't have too many requirements for the agency fee. As long as the buyer and seller charge a minimum of , it will be fine. Of course, if you collect in agency fees but only report to the company, if you are discovered, you will also be treated as smuggling orders." Zhang Qiyuan said.
“In addition to these, our Qijia House Hunting APP will be free for all brokers to use. After signing the agreement, everyone can report the information of their brokers. Our headquarters will open permissions to the brokers, and everyone can enter their own listings as soon as possible. The listings are subject to the entry. After entering, you can apply for VR shooting. At that time, our headquarters will have special people come to shoot VR.”
"After joining Qijia, we can confidently tell customers that we are Qijia Real Estate. The agency fee can be reduced, but our service will not be reduced..."
"Let's work together to create brilliance in the future." Zhang Qiyuan said loudly.
"Clap clap clap..."
There was thunderous applause from the audience.
"Now everyone can look at the franchise agreement on the table. If you have any objections, please raise them and I will resolve them for you." Zhang Qiyuan said.
The franchise agreement was placed on the table before these store owners entered the market.
Wow! Wow! Wow!
The store owners in the audience immediately flipped through the agreement and began to read it carefully.
Soon, someone raised his hand.
"Mr. Wang, do you have any objections?" Zhang Qiyuan took a look and asked with a smile.
Wang Shaojie was stunned. He didn't expect that Zhang Qiyuan could call out his last name accurately. He had never met Zhang Qiyuan before. It was just that Jiang Yuan introduced him to him when he just entered the door. He didn't expect that Zhang Qiyuan actually remembered it.
No wonder his company is so big, there is a reason for it.
Wang Shaojie sighed in his heart, and then said, "I just saw that Article 15 of the agreement states that if a franchise store causes serious reputational damage to Qijia Real Estate, it will also face delisting and confiscation of deposits. I want to know what level of severity is considered serious?"
Hearing this question, the owners of several other stores nodded subconsciously, as they also wanted to know about this.
"It seems that everyone is concerned about this issue, so let me explain it." Zhang Qiyuan saw that everyone wanted to understand, and hurriedly said: "This is serious because it has caused a wide social impact and made people have a bad impression of the Qi family brand. This is a more serious case."
"If customers are just made to feel that Qijia's agents have poor service attitudes and high agency fees, these things don't matter, and customers will come to deal with them."
"But if there is a situation where the owner or customer jointly harms the other party, it is a more serious matter. Let me give you an example. There is a Shangjia Real Estate in Seoul. I believe that the store owner who listened to me carefully before should know that it is a store I used to work in."
"Previously, a broker in my store received a client who was very generous. He did not offer a discount on the agency fee and the price of the house. This should have been a relatively easy deal, but this client had a problem. He said he had a loan that was about to be approved so that he could pay the down payment to the owner, but he needed a guarantee from the owner. I think everyone has encountered this situation before. This is a typical AB loan routine. I realized something was wrong at the time, so I asked the owner to reject this client."
"Later, the customer went to a store of Shangjia. The store manager persuaded the owner to sign a guarantee in order to close the deal. But after the loan was approved, the customer disappeared. The owner did not sell the house, but instead had to take out a loan of more than one million yuan. After this incident was exposed, it caused widespread impact at the time. Shangjia Real Estate's reputation in Seoul was ruined, and the store was ordered to rectify its situation. This is a serious form of reputational damage," Zhang Qiyuan explained.
After hearing Zhang Qiyuan's words, the store owner in the audience immediately felt relieved. If this was the case, it would indeed be considered a serious reputational damage, and it would be understandable for Qijia Real Estate to confiscate the deposit.
"Does anyone have any questions? If not, then we can sign the agreement." Zhang Qiyuan asked.
Everyone shook their heads, indicating that there was no problem.
Then we started signing the agreement.
Zhang Qiyuan was signing the agreement while Jiang Yuan was stamping it.
Forty minutes later, twenty agreements were signed.
Zhang Qiyuan also created a group and added all the store owners to facilitate future contact.
"Now let's move next door. We have prepared a sumptuous banquet for you. Please eat and drink well. At the same time, our Qijia Real Estate's Hancheng Mingyuan store in Sanlin will officially open on the 20th of this month. I hope you will come and support us." Zhang Qiyuan said with a smile.
"sure!"
“That has to be there.”
As everyone went to the next door, Zhang Qiyuan, Jiang Yuan, Huang Yi and others put the agreements into file bags, sealed them, and then went next door to drink with the store owners.
……
October 10th, Shanghai, Qijia Real Estate Hancheng Mingyuan Store.
At this time, there were more than 30 flower baskets placed in front of the Hancheng Mingyuan store. In addition to the ones they prepared themselves, the owners of various stores also brought flower baskets, resulting in the entrance being filled with flower baskets.
Not far away, Yang Hao was broadcasting live with live broadcast equipment.
Today is not only the opening day of the Hancheng Mingyuan store, but also the day when Qijia Real Estate announces to Shanghai that they have officially entered the Shanghai market. On this day, in addition to the two direct-operated stores of Qijia Real Estate, the other 20 franchise stores have also all replaced their signs with Qijia Real Estate's.
In order to increase the momentum, Zhang Qiyuan also started a live broadcast.
【Congratulations on the opening! 】
【Good luck in opening the business! 】
[Business is booming!] Stimulated by Zhang Qiyuan's lucky bags, the popularity of the live broadcast room soared, and the room was full of comments congratulating him on the opening of the business.
"Thank you everyone. In addition to the opening of our Hancheng Mingyuan store today, twenty franchise stores are also open simultaneously, for a total of twenty-two stores. If anyone needs to buy or sell a house, you can download our Qijia House-hunting APP." Zhang Qiyuan glanced at the barrage of comments.
“Is the agency fee ”
"The situation in Shanghai is different from that in Seoul, but the lowest agency fee at Qijia Real Estate is points for both the buyer and the seller. If you want a agency fee, you may need to talk to the agent you are looking for. is not hopeless."
"Is there any zero-yuan rent here in Magic City?"
"There are relatively few second-hand landlords in Shanghai, so there is no zero-yuan rental project for the time being."
“Are there any fake listings?”
"That doesn't exist. All the properties we display on our APP have been approved by the owners. At the same time, I would like to announce that if anyone finds fake properties on our APP, they will receive a 200 yuan reward if they report it. If anyone finds that Qijia Real Estate or its franchise stores are smuggling properties and has substantial evidence, they will receive a 50,000 yuan reward if they report it."
“Is it the same in Seoul?”
"Well, there is a reward of 20,000 yuan in Seoul." Zhang Qiyuan thought for a while and said.
[Then I will report the smuggling orders of Qijia Real Estate Donghucheng Store in Seoul. ]
At this moment, a series of comments that were flooding the screen caught Zhang Qiyuan's attention.
"Friend who wants to report the smuggling order, please contact my assistant and give him the evidence. We will contact you after verification." Zhang Qiyuan said without changing his expression.
But I had a bad feeling in my heart.
He didn't expect that nothing happened to the store in Shanghai, but something happened to the store in Seoul.
But if you think about it carefully, this is understandable. After all, in order to expand the number of stores, he did not charge high franchise fees for the first few franchise stores, and some partner stores did not even have a deposit, so the cost of smuggling orders was not high. And those partner stores, because they have to bear the rent and employee wages, are likely to choose smuggling orders.
Thinking of this, Zhang Qiyuan asked Jiang Yuan and Huang Yi to entertain the store owner who came to show his support. He himself turned off the live broadcast and began to investigate the matter of smuggling orders in the Donghu City store.
"Did that fan contact you?"
In the store manager's office, Zhang Qiyuan asked Yang Hao.
"I have contacted him. The fan said he is the owner. After selling his house in Seoul, he planned to buy a house in Shanghai. When he saw you said there would be a reward for reporting, Mr. Zhang, he came to report. He has also sent me the contract that was signed at the time, as well as screenshots and recordings of the chat with the agent of the Donghu City store." Yang Hao said.
"Send it to me." Zhang Qiyuan said with a serious expression.
"Ok."
Yang Hao immediately sent all the evidence to Zhang Qiyuan.
Zhang Qiyuan first took a look at the contract. It was not a standard contract of their Qijia Real Estate, and the seal on it was not their Qijia Real Estate's seal. It was obvious that this was indeed a private deal, and it was a confirmed deal.
No wonder the Donghu City store has always been flooded with orders for new houses. It turns out that all the orders for second-hand houses are private orders, Zhang Qiyuan thought angrily.
He thought he had treated the Donghu City store well, but he didn't expect that Gao Min and Liu Guohui were playing tricks on him.
But what really worries him is that this is not an isolated case. It is not a big deal if it happens to franchise stores, but if the same thing happens to partner stores as well, then it will be a serious matter.
It seems necessary to go back to Seoul again.
Zhang Qiyuan was thinking about it in his mind, but he didn't go to find Liu Guohui immediately.
Instead, he called Zhou Qing.
"Mr. Zhang? Is there something wrong?" Zhou Qing asked.
"How much commission has the Donghu Village store owed for new houses at Qileju?" Zhang Qiyuan asked in a deep voice.
Hearing Zhang Qiyuan's serious tone, Zhou Qing became more serious. She quickly checked and said, "Their store's new home sales in September and the National Day were good, with nearly million new home commissions. In August, there was also a 150,000 commission to be deposited into their store's account."
"Don't take the 150,000 for now. Let's talk about it after I return to Seoul." Zhang Qiyuan said.
"Did something happen?" Zhou Qing asked.
"I just received substantial evidence of smuggling orders from the Donghu City store. This may not be an isolated case. I have to come back to deal with this matter." Zhou Qing's relationship with Gao Min and her husband is very bad now, so Zhang Qiyuan did not hide it from Zhou Qing.
"So that's how it is. The couple is really a bit greedy. Their new house sales are so good, but they are still smuggling orders for second-hand houses." Zhou Qing sneered and continued, "But you need to handle this matter properly. After all, their Donghu City store has done quite well."
"This kind of thing is not an isolated case. I must deal with it seriously and make an example of them. Otherwise, if everyone follows their example, it will be disastrous. It would be fine if the couple can accept the punishment. If not, then I will have to keep the commissions for the new houses and don't give them out for the time being." Zhang Qiyuan said in a deep voice.
"Okay, handle it yourself." Zhou Qing said.
After hanging up the phone, Zhang Qiyuan called Huang Yi in.
"Master Huang, I'll give you a number. When the time comes, please contact her and tell her that I will be going back to Seoul soon and can't take her to see the house. You will be the one to show it to her. You can go with Yang Hao and record the whole process. If the customer is satisfied, then I will come back to negotiate the price." Zhang Qiyuan gave Zeng Rui's number to Huang Yi.
Zeng Rui contacted him yesterday and wanted to go and see the house in Meilun. He had originally planned to wait until the business opened today and then go and show it to her tomorrow, but now that this incident happened in Seoul, he had no time to take Zeng Rui to see the house.
"Did something happen?" Huang Yi asked cautiously. He had never seen Zhang Qiyuan look so ugly.
"It's okay. You manage the store here well. I have something to go back to Seoul for."
(End of this chapter)
