Chapter 298 Know Yourself
The next day, after washing up and waking up Yang Hao and Hu Jin, Zhang Qiyuan went downstairs to have breakfast. Then he bought two vegetable buns and a cup of soy milk and drove to the 133 International Community Store.
"Oh, now that you're here, you're still here to help bring breakfast. You're so polite." Seeing the breakfast that Zhang Qiyuan brought, Qu Feng stepped forward and pretended to take it.
"Get out! There's no place for you." Zhang Qiyuan glared.
"This is Qingqing's loving breakfast, why are you joining in the fun?" Lu Jia said with a smile.
"I know, I was just teasing him. Look at how stingy he is. We agreed to be single together, but you secretly abducted our store beauty." Qu Feng said angrily. If you counted it this way, it seemed that he was the only single person in the Air Force base group.
"Look how jealous this kid is. Sister Jingjing, Sister Lu Jia, if you have any close friends, you can introduce them to him." After teasing Qu Feng, Zhang Qiyuan handed the breakfast to Ni Qingqing and asked her to eat first and then go to the Xingcheng Jingyuan store.
Ni Qingqing took the breakfast shyly. Although she and Zhang Qiyuan had confirmed their relationship some time ago, this was the first time she served breakfast in front of so many people.
"By the way, Qi Yuan, please take Xiao Zhuo over for some training this time." Lu Jia said.
"Okay, we're training together anyway." Zhang Qiyuan nodded.
After Ni Qingqing finished her breakfast, Zhang Qiyuan brought Ni Qingqing, Xu Zhe, Wu Kunpeng and Lu Zhuo to the Xingcheng Jingyuan store.
“Those who want training should go directly to the conference room.”
Zhang Qiyuan said something and took out the training content he had sorted out yesterday. When he entered the conference room, both sides of the conference table were already full of people. In addition to the 133 International Community Store, in addition to Wang Qun and Li Xin, Li Hong and Sister He were also present at the Xingcheng Jingyuan Store. Everyone held notebooks and pens, ready to record the training content mentioned by Zhang Qiyuan.
"No, I can understand other people's training, but what are you training, Sister He? Don't you guys have your own things to do?" Zhang Qiyuan glanced at Sister He, then at Huang Yi, Wang Yong, and Luo Gang who were standing at the door of the conference room.
"Our General Manager Zhang is personally giving us some training, and we would also like to listen. Who knows, maybe his words will inspire us and get a lot of orders?" Luo Gang said with a smile.
"Qi Yuan, although I am considered an old employee here, I still make mistakes in calculating taxes and fees sometimes, so I also want to come here for some training." Sister He said.
"Okay, then you guys listen to it."
Zhang Qiyuan nodded, then called Yang Hao over and asked him to go to the innermost part to start recording the video. In the future, if there are new employees coming, he will just send the video directly for the new employees to watch and understand it themselves.
After Yang Hao fixed the filming equipment, Zhang Qiyuan picked up a marker and wrote four words on the whiteboard: Know yourself.
"Today we will not talk about some formal things, but some practical things. First of all, you need to know yourself. What are your strengths? What are your weaknesses?"
"If you show your strengths to customers, try to avoid your weaknesses, or try to make up for your weaknesses as much as possible, just like some people are more honest, if you ask them to trick customers, they will be physically and mentally disgusted by this, and will have resistance in their hearts. Just like Li Xin, if you ask him to fool customers, it is impossible, and it is good enough not to be fooled by customers." Zhang Qiyuan said. "Haha..." Hearing Zhang Qiyuan say this, everyone in the conference room laughed.
Li Xin blushed and said stubbornly, "I can fool people too."
"Look, people like this who easily blush when lying are not suitable to deceive clients." Zhang Qiyuan smiled and said, "What this kind of agent needs to do is to show their honest side to clients and improve their professional level so that clients can recognize you. Of course, showing your honest side does not mean that you should tell clients everything. As the saying goes, only say three-tenths of what you want to say to others, and don't reveal your heart completely. When you understand this, you will be a suitable agent."
"People like Wang Qun are more active in thinking, which makes him more suitable for the intermediary industry. After all, in the intermediary industry, sincerity is sometimes hard to replace sincerity. People like Wang Qun are not easily hurt in the intermediary industry and have strong psychological endurance. However, sometimes, the routine should not be too obvious, and you need to be able to disguise yourself. This is the reason why people say that the most treacherous people are loyal. You must first disguise yourself as someone like Li Xin, so that customers will be more likely to believe you and then step into your pre-ambush."
"Speaking of this, I believe everyone knows how to make customers trust you. That is to be honest. Whether you are honest or pretend to be honest, this is the first impression you give to customers. Once customers feel that you are not honest, they will not trust you..."
"A good salesperson needs to have the following characteristics: neatness, persuasiveness, enthusiasm, confidence, diligence, tenacity and loyalty..."
"First of all, you should always have a smiling face. After all, customers come to buy a house, not to see your face."
Hearing this, everyone couldn't help but chuckle.
"Secondly, we need to pay attention to our appearance. We should always pay attention to our clothes, hair, shoes and socks, and try to keep them neat and clean. A good image will only give people a good impression. Neatness is a weapon that can never be defeated. If you are dressed sloppily, or even with your belly exposed, do you think customers will buy a house from you?"
"The third is voice, a kind voice, a beautiful and friendly tone. Everyone likes to hear it. Even if the customer is in a bad mood, he will be more patient when he hears your voice. Speaking of this, I have to mention Li Xin. I remember when I was in Shang's house, Li Xin called the owner and he was directly questioning him." As he spoke, Zhang Qiyuan imitated the scene when Li Xin called the owner.
"Hello, are you selling your house?" Zhang Qiyuan made a phone shape with his finger, put it to his ear, and asked in a tone.
"Ha ha……"
Seeing Zhang Qiyuan's vivid imitation, everyone couldn't help but burst into laughter.
Li Xin blushed and said, "I'm not like this anymore."
Zhang Qiyuan nodded and said, "There have indeed been some changes now. In addition to the voice, the tone is also very important. It needs to be cadenced, and unimportant information should be said quickly in a calm tone. When talking about the key points, you should pronounce the words clearly, just like when you call the owner and ask him if he wants to sell the house, you should speak faster when introducing yourself and get to the point as soon as possible, because no matter how clearly you speak, the owner will not remember it. For example, if you want to call the owner of Xingcheng Jingyuan, you can introduce yourself faster at the beginning. When talking about whether his house in Xingcheng Jingyuan is for sale or rent, the words "Xingcheng Jingyuan" and "rent or sell" should be pronounced clearly."
"Then there is a sincere attitude..."
(End of this chapter)
