Chapter 260: The Routine of the Property Consultant
The next day, at 9:40, at the entrance of the Chengtou Xianglian sales department.
"No, I noticed that you seem to like to make appointments with clients until 10 o'clock." After parking the car, Luo Gang chatted with Zhang Qiyuan while waiting for clients.
"Isn't this normal? If it's too early, the client may not be able to get up, and you will definitely be late, and you won't have time to prepare. When the client comes, you will rush to show the house, which may easily lead to omissions. If it's too late, it will be time for dinner before you have even viewed two houses, and at this time you can't tell whether this client is a potential client or not. Do you want to treat the client to dinner? If you do, and the client doesn't buy, you will lose the money for a meal in vain. If you don't, it's time for dinner, and if you don't express your gratitude, you are afraid that the client will have a problem with you." Zhang Qiyuan said with a smile.
There has always been a joke on the Internet: if you want to go somewhere, don’t take a taxi. Just call the agent and say you want to see new houses nearby, and an agent will drive over to pick you up immediately.
If you are hungry, go to the agent to look at houses around 11 o'clock, show strong intention to buy the house, and you can get a free meal.
This is actually not a joke. As long as the agent has a car and hears that a client wants to see a house, he will definitely rush to pick up the client. As for the meal, it depends on the agent's financial situation. For someone like Zhang Qiyuan, who has good performance, he will not be stingy with a meal if the client is very interested in buying a house. But some agents can't even afford to eat, and it would be a bit embarrassing to expect him to treat you to a meal.
"You're right. That does make sense." Luo Gang nodded in sudden realization. As an intermediary, he usually made appointments with clients at about this time, but he just couldn't explain why. After hearing Zhang Qiyuan's explanation, he suddenly felt enlightened.
After waiting in the sales office with Luo Gang for about ten minutes, Ms. Yu called and said that she might be late for about ten minutes.
Zhang Qiyuan has become accustomed to this. As long as he doesn't do what Ding Ling did in the past and make him wait for nearly two hours, it will be fine.
At about ten minutes after ten, Zhang Qiyuan met Ni Qingqing's client, Ms. Yu. Just as he had guessed before, she was in her forties and a little overweight, but her face showed that she must have been very beautiful when she was young. Judging from her dress, she was a relatively low-key person. However, when Zhang Qiyuan saw the bracelet on Ms. Yu's wrist, he immediately felt that this client was quite powerful.
Although he doesn't understand jadeite, he still knows about the ice type and the like.
As an intermediary, this kind of vision is necessary.
"Hello, Sister Yu, I am Zhang Qiyuan, the agent who contacted you yesterday." Zhang Qiyuan stepped forward and introduced himself.
Yuxia looked Zhang Qiyuan up and down. He was wearing a silver-gray suit and looked humble and polite. His handsome appearance made her very satisfied.
The first impression you make on your customers is important.
A salesperson's image is his business card. The impression left during the first interaction will be imprinted in the other party's mind, and the first impression determines the other party's view of you for a period of time. If you are well-dressed, elegantly behaved, and politely spoken when you meet a customer for the first time, the customer will retain a good impression of you in his or her brain, and thus agree to your invitation again because of his or her good impression of you. In this way, you will have more opportunities than others.
On the contrary, if you dress strangely, have an arrogant attitude, and use vulgar language, customers will feel disgusted with you and will be unwilling to have contact with you. Even if they have the opportunity to meet you again, it will be difficult for them to change their minds about you.
This is also the reason why Zhang Qiyuan wore a shirt and a suit in such a cold day.
But to be honest, it is a bit cold.
"Sister Yu, this is the sales office of Chengtou Xianglian. It's right next to the Thompson Lake. If the building is in a good location, you can see the lake view. There are many schools nearby..."
Zhang Qiyuan was not in a hurry to take Yu Xia into the sales office, but introduced her to the location, business, schools, etc.
"If there is a disadvantage, it's that it's far from the subway. To be honest, it's a major flaw."
After talking about the advantages, Zhang Qiyuan also pointed out the disadvantages.
"I drive when I travel now, so it doesn't matter if there is no subway."
"Okay, Sister Yu, let's go into the sales office. It's still quite cold outside. I saw in the weather forecast that it will snow tomorrow."
Zhang Qiyuan smiled slightly. The reason why he took the initiative to point out this shortcoming was because how could someone who could afford a duplex not have a car?
This shortcoming is harmless to customers.
On the contrary, if he starts praising the property right from the start, the customer will just think that you are just trying to trick her into buying a house, which will only make the customer wary.
On the contrary, mentioning one or two harmless defects will make the customer feel that you are more professional and consider the problem from her perspective, thus making her trust you more. After entering the sales office, the receptionist at the front desk immediately came up to him. Zhang Qiyuan took out the QR code of his registration number on Fangjianghu and scanned it.
"Do you have any familiar property consultant here?" asked the receptionist.
"Is Zhang Qiao here?" Zhang Qiyuan asked.
Zhang Qiao was the property consultant who received him when he came to view the property last time. She happened to have the same last name as him, so he still had a good impression of her.
"Here I am."
Soon, Zhang Qiao came over. She was a little surprised to see Zhang Qiyuan. When Zhang Qiyuan came to check out the property before, she thought he was quite handsome and she had nothing to do, so she received him. She didn't expect that Zhang Qiyuan would bring a client so soon.
After nodding slightly to Zhang Qiyuan, Zhang Qiao took Yu Xia and Luo Gang into the hall, while Zhang Qiyuan stayed outside to fill out the viewing form.
This is why it takes two people to view a new house. If one person brings the client over and fills out the viewing form, the client will have to wait here. If the client is allowed to follow the property consultant, there is a fear that the property consultant will turn the client away.
Moreover, it is necessary to take watermarked photos when showing a new house. If the client is familiar to you, you can just take out your mobile phone to take the watermarked photos. But if it is the first time you meet the client, the client may still be somewhat resistant if you just take photos directly. At this time, the second person will be responsible for taking the photos. And you cannot take out your mobile phone to take photos openly. Instead, you have to find opportunities to take photos secretly. This way, the client is unaware and will not resist.
When Zhang Qiao was introducing their property next to the sand table, Zhang Qiyuan took the opportunity to stand beside her and adjusted the angle to give Luo Gang the opportunity to take a frontal shot of the three people.
After explaining the information about the property, Zhang Qiao brought a few people to the model room.
The duplexes in Chengtou Xianglian are truly duplexes, with only lower and upper floors. The lower floor has a garden and a basement, while the upper floor has a terrace. Zhang Qiyuan and his friends were looking at the lower floor side units in Chengtou Xianglian.
"This yard is quite big. Will the actual house be this big?"
When they arrived at the yard of the east house in Xiadie, Zhang Qiyuan was a little surprised.
Zhang Qiyuan conservatively estimated that this yard is about 250 square meters, with gardens in the front and back, and an area on the side that can almost be used as a football field, but it was designed as a swimming pool in the model room.
"Only the units on the east side have such large layouts," said Zhang Qiao.
"This courtyard is really nice. It would be nice to have afternoon tea here with friends."
Yuxia liked this yard very much when she saw it.
Then Zhang Qiao took Yu Xia to see the interior layout of the model apartment. The more Yu Xia looked at it, the more she liked it.
"How big is this apartment?" Yu Xia asked.
"Yes, the area of the east-facing units is 249 square meters, and the garden area is 238 square meters." At this point, Zhang Qiao paused and said, "But..."
"But what?" Yu Xia asked subconsciously.
“But all the units on the east side have been sold out,” said Zhang Qiao.
"Sold out?" Yu Xia frowned slightly.
Zhang Qiyuan remained silent. As everyone knew, the words of a property consultant could not be trusted. If the east unit was really sold out, Zhang Qiao would not have brought them to see the model room.
The reason I say this is that there is only one possibility, and that is Zhang Qiao’s routine.
(End of this chapter)
