"Refund! I want a refund!"
He Cheng's eyes were more determined than ever before, and he made a vow in his heart.
If he ever buys a resistive touchscreen phone again, he's an idiot!
At the same time, the same phenomenon of wanting a refund was happening all over the country. As the saying goes, there is no harm without comparison. Comparing the silky smooth experience of the Geek S1 smartphone with the fun games and software on the Geek S1 smartphone,
those who had already purchased the Nokia 5800 smartphone naturally felt more and more cheated.
Therefore, they naturally wanted a refund, but they didn't think that even if you wanted a refund, the phone store had to agree.
The phone stores naturally didn't want to give refunds. After all, the users had already used the phones. Even if there were no scratches, the signs of use could still be seen.
How could they resell them? Therefore, almost all of the phone stores rejected their refund requests.
Thus, the conflict between the two sides arose, and it was a conflict involving hundreds of thousands of people. When their wills were unified, it was naturally a huge voice.
Therefore, in just a few days, Nokia's China branch was dumbfounded. Large-scale refund waves broke out all over the country!
At the same time, news of the refund wave had begun to spread on the Internet, and it was being reported on a large scale by Chinese television stations, newspapers, magazines, and Internet media.
As a result, sales of the Nokia 5800 smartphone plummeted, and the drop was quite astonishing and terrifying!
"This is unscientific!"
The president of Nokia's China branch looked bewildered.
He completely didn't understand what was going on with Chinese consumers now. Their Nokia 5800 smartphone was clearly an excellent phone, and he himself liked it very much.
But why didn't those consumers like their Nokia 5800 smartphone? Instead, after only a few days, they clamored for refunds and blocked the doors of phone stores every day?!
This is really unscientific!
The president of Nokia's China branch couldn't figure out where the problem was, and didn't understand why this generation of Chinese consumers was so difficult to deal with.
However, in the face of the rising tide of refund demands, Nokia's China branch ultimately had to compromise.
After all, if the anger of hundreds of thousands of Chinese people could not be quelled, and they continued to bombard Nokia phones on the Internet and in reality,
then the brand image that Nokia had worked so hard to build would be destroyed by them.
Therefore, Nokia could only accept refunds, and then find a way to refurbish these phones and resell them to people in other countries.
Therefore, not long after Nokia publicly stated that it was willing to accept refunds, the large-scale refund wave that followed dumbfounded Nokia again.
Originally, Nokia thought that there wouldn't be many people asking for refunds, but who would have thought that the final number of people asking for refunds far exceeded their expectations.
It can be said that more than 80% of the Nokia 5800 smartphones sold in the past few days were returned!
This also meant that the huge advertising fee that Nokia spent was completely wasted, and they suffered a great loss, losing everything!
Moreover, more importantly, through this Nokia 5800 smartphone incident, their Nokia brand image suffered a huge impact!
Conversely, the Geek S1 smartphone, which had been sitting tight, benefited from the impact of the Nokia 5800 smartphone refund wave.
When those media outlets reported, they naturally explained the reasons why consumers were asking for refunds, so they inevitably mentioned the Geek S1 smartphone.
As a result, the Geek S1 smartphone, which received a large amount of free advertising, saw its sales and online orders increase exponentially in the past few days.
In response, Nokia realized that they had been busy for nothing, and ultimately worked for others. How could Nokia not vomit blood?
Needless to say, the president of Nokia's China branch and related executives were used as scapegoats.
They were directly removed from their positions by the angry Nokia headquarters, and then a new group of people was immediately brought in to appease the anger of the shareholders.
However, before the incident could continue to brew, something that happened next directly shifted the shareholders' attention.
Because Nokia and Google finally reached a consensus on the Android system!
October 18, 2008, Mountain View, California, USA, Google headquarters.
At this time, the huge conference room was filled with densely packed reporters, who were holding long and short cameras and flashing non-stop.
On the stage, Nokia CEO Kang Peikai and Google CEO Eric slowly walked onto the stage.
At this time, both of them had smiles on their faces, and it could be seen that both sides were quite satisfied with this cooperation on the Android system.
"Mr. Kang Peikai, may I ask if you have really invested in the Android system company? Can you reveal the shareholding ratio of Nokia?"
A reporter from the New York Daily News asked Nokia CEO Kang Peikai.
"Yes, we Nokia have indeed invested in the Android system company, investing $120 million to get 20% of the shares of the Android system!"
Kang Peikai said with certainty.
Speaking of which, if it weren't for the rise of Apple's iOS system and the Geek smartphone system,
Nokia's desire to spend $120 million to get 20% of the shares of the Android system would definitely be a luxury, after all, the big dog owner Google is not short of money.
"Mr. Kang Peikai, may I ask if you will give up the Symbian system?"
"No, we will not give up the Symbian system, and we will still use the Symbian system,
but the future Symbian system will mainly be used in the field of feature phones.
As for the field of smartphones, it will mainly use the Android system."
Nokia CEO Kang Peikai, said Nokia's next plan.
The reason why he wanted to reveal a little bit about Nokia's future development plan at this time.
This is because the news of the Nokia 5800 smartphone's disastrous defeat and outbreak of refund waves in the Chinese market has spread beyond China.
The news of the Nokia 5800 smartphone's defeat to the Geek S1 smartphone has even spread to the United States, Japan, South Korea, and the United Kingdom. Those media outlets or mobile phone company executives who had long been unhappy with Nokia naturally mentioned this matter in front of the media.
While Nokia's reputation suffered a huge blow, it also made shareholders lose confidence in Nokia's future, causing Nokia's stock price to drop sharply as if it had been punched.
Therefore, Nokia must create huge positive news to boost morale, and must not let shareholders underestimate Nokia and continue to believe that Nokia is still the king that dominates the mobile phone field!
"Mr. Kang Peikai, can Nokia reveal some general information about the new smartphone developed based on the Android system?"
A reporter from the Silicon Valley Daily asked Nokia CEO Kang Peikai.
"Of course."
Nodding lightly, Kang Peikai then introduced the general information of Nokia's new smartphone.
